Retail buyers please see here：

• Processing time:
  Order verification, tailoring, quality check, and packaging. The time of processing an order is 1-3 business days.

• Shipping Time:
  Economy Shipping needs 12-30 business days
  Standard Shipping needs 10-20 business days
  Expedited Shipping needs 5-10 business days

• Please note:
  Delivery Time= Processing time+ Shipping Time

Wholesale or custom buyers please see here：

• Processing time
  If you are a buyer placing a wholesale or custom order, the processing time may be extended depending on the specifics of your order. For more details, please contact us at support@zonfaz.com.

• Shipping Time
  We offer a variety of shipping options. You can choose from the logistics methods we provide when placing your order. Alternatively, you can contact our customer service before placing your order to arrange shipping via your preferred carrier, such as DHL, FedEx, USPS, or UPS.

• Please note:
  Delivery Time= Processing time+ Shipping Time

Once your order ships, you’ll receive a separate email providing you with a tracking number to track your order.* Sometimes this email gets sorted into spam or promotions folders, so be sure to take a look in there if it feels like you’ve been waiting a little too long.
*Please note that sometimes tracking can take a day or two to be updated by the carrier. If it looks like it's not moving, chances are it's on its way!

Of course, you can change at any time before we shipping. Please contact us timely, email at support@zonfaz.com

ZONFAZ offers bulk orders and customization services for quantities of 50 pieces and above.

We work with small and large retailers, companies and institutions, supplying both branded and non-branded products. If interested, please email support@zonfaz.com for details

If the credit card payment for your order fails, please try several times or pay with another credit card. After that, if it still shows payment failure, we suggest you contact your bank or use PayPal to pay

We’re sorry to hear that. But don't worry, we will try our best to help you solve.

If the tracking information of your package shows that it has been successfully delivered, please check your mailbox or front door first. Sometimes the post office staff will place your package directly. If you still can't find your package, please email us.

If the tracking information of your package has not been updated for a long time or shows that the transportation has failed, please contact us directly. We will get the details from the logistics company and then expedite or resend the package for you according to the situation.